#Tomtom mydrive connect problems how to#

A list of the devices connected to your account is shown.Ĭlick on the garbage bin icon under a device to remove it from your account. On the home screen of MyDrive Connect, thenĬlick My Devices. You can add another device to your account by clicking To update the USB Controllers from Device Manager follow these steps. Click on Hardware and Sound and select Hardware and Devices and click on Next to run the troubleshooter. Click on Troubleshooting in the search results.

#Tomtom mydrive connect problems how to#

For more information on how to install MyDrive Connect on your computer, see:Ĭonnect your navigation device to the computer and follow the on-screen instructions to link it to your TomTom account. Type troubleshooting in the search box on taskbar.

If you are still not able to access TomTom Traffic, reset the navigation device to factory. Any maps or services you purchase are assigned to the serial number of the device you purchase them for.ĭownload MyDrive Connect. Make sure that the navigation device is connected to TomTom Services. Tip: You can link up to 10 navigation devices to one TomTom account. Once you are logged in, you can download updates and access the services that are associated with your device. If you've skipped this step or been logged out, you can sign in by opening the Main Menu ( You will be prompted to log in with your account when you first set up your new device. Any assistance to solve this problem will be appreciated.

I uninstalled TomTom MyDrive Connect and downloaded it again with the same results as mentioned. The steps for linking your device depend on if your device updates over Wi-Fi or if it updates with MyDrive Connect: Selecting a different Web address, it opens normally. If you don't have one already, click this link to To receive updates, every TomTom navigation device has to be linked to a TomTom account.